In the past we have provided many services and with the Credit Crunch we helped many members with their financial needs.Here are some of their stories and comments from our initiatives with various partners in domestic appliance retailing & repair, financial services & wealth management….
Repaircare
Domestic Appliance 'out of warranty' repairs
' In the past when gadgets broke, looked unfashionable or obsolete we thought nothing of replacing them with new, expensive, latest models. Sometimes, even if they were still under warranty - I guess it was a case of easy come easy go! But at Christmas we have a TV breakdown & we could hardly afford a new one BUT it was whenb the Samsung Fridge Freezer broke down at £1200 repalcement cost - we knew we would struggle. It was out of warranty and the cheapest quote I could get from local repairmen was £300!!!
I heard about Repaircare at www.clickyoucan.com and used the on line quotation service - £100 was quoted. I thought I might be in for more when they turned up but no - the price you are quoted is the pric you pay. I got a call advising me of what what I needed to do 48 hours before they arrived - defrost etc-, an sms to remind me or the agreed time and on the dot, the repaircare representative turned up and within 2 hours it was all sorted.
No need to wait for spares etc - they had diagnosed that the week before and planned/ ordered what they needed.
The best £100 we have ever spent.
If any dometic appliances break in our house or friends & families houses, we all know who to contact.
Mr & Mrs B. Sinclair - W.Midlands
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Financial Services & Debt Services
IVA & Debt Management
As an accolade & testimonial to our IVA Partner , Phillip Allen of the Debt Life Boat, here is part of a full testimonial featured elsewhere on the site.
“I’d lost my business and was up to my neck in debt – I didn’t know where to go for help,”. Paul’s accountant put him in touch with 20-year IVA expert Phillip Allen because he’d seen other clients complete successful IVAs with Phillip’s team. “At the start, I didn’t even know what an IVA was,” says Paul. “And once I found out, it sounded terrifying!” But Phillip Allen walked him through the process and managed to get all his creditors to agree on a manageable plan.
“Getting 75% agreement from my creditors was a close-run thing because of the complexity of my situation. Phillip used his long experience in dealing with creditors to figure out a way of reaching agreement – the result was fair to my creditors and manageable for me.”
Paul won’t go so far as to say the IVA was a positive experience for him (he says the episode is best expressed by the Bob Seger lyric “I wish I didn’t know now what I didn’t know then”), but admits it taught him a lot. And he was taken aback by the sense of euphoria he experienced when he finally paid off the debt.
“I paid it in on the Tuesday and the cheque cleared the following Monday. I just felt this huge relief – I may not have any assets, but for the first time in my adult life I don’t owe anything and that’s just great.”
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Loans
As you will already know that finance is a source of stress and anxiety and particularly for my family at the moment. MEM has made this a very easy process for me. They were prompt, polite, informative and courteous all the way. The underwriter certainly knew how to put me at ease and was able to answer any questions because of his excellent product knowledge.
Many thanks for a great and efficient service.
Mrs Bettel
Would just like to say thank you very much for the excellent service I received this morning and can't beleive how much better off we are going to be each month and particulary the savings on credit card interest.
Mrs Coultas
MEM were great with this loan, they helped us through all the problems we had with it which was alot on our side. So just like to say a big thank you to everyone at loan makers.
Miss Meyers
What can I say....they did exactly what they promised. Found out my needs, gave me some options to consider. Once I had decided they came to my house helped me complete the paperwork and 2 weeks later the cheque arrived through my door!! Highly recommended.
Mr & Mrs Gallagher
A smooth application from start to finish, tracking the stages to completion was a great help. The staff were pleasant, helpful and answered any queries efficiently and speedily. We felt supported and guided every step of the way with no pressure selling, just honest advice. Thankyou.
Mr & Mrs Mee
I would just like to take this opportunity to thank you for the way in which my recent loan application was dealt with. Right from the initial contact the whole process was dealt with in a highly professional and courteous manner and of course very efficiently. At all times I was made to feel as if I was a person as opposed to a number.
Mr & Mrs Holmes
This Company is one of the best we have ever dealt with. The casetracker is a great idea, anytime we wanted to know an update we just signed it and there it was, saves keep calling the company. Very quick to complete. Very friendly staff who make you feel like a person rather than just another customer on the other end of the phone
Mr & Mrs Gleed
We were both extremely impressed by the service given by all Loanmakers staff. We have used other companies previously , but none can compare to the level of service provided by MEM.
Casetracker is a superb idea, and makes the whole process so much easier to understand.
being able to speak directly to the person dealing with your case when you telephone, instead of press 1 for this, 2 for that, sorry you are in a queue, is a major plus for using Loanmakers.
Mr & Mrs Stockwell
Fantastic. very fast, reliable and done what they said on the tin. Thanks
Mr & Mrs Spooner
I have to say this was the most painless loan application that I have ever undertaken. Considering this was a second charge, and we had to obtain a valuation report etc it was so streamlined and uneventful. I would like to say a real big thank you to the team at MEM how kept us updated on a daily basis. Excellent communication, well done!!!
Mr & Mrs Duncan
Right from the start as I was even told what kind of package the forms would come in - fine detail, and gives good impression.
I received updates everytime there was a change/move in the process of the Application.
There was also ease of contact on my part. I can post via the Internet or simply pick up the phone and contact my Case Manager. If unavailable, the person answering the phone would look up my case and give me a report.
My wife and I are very pleased with MEM.Thanks.
Mr & Mrs McGinty
Great Service, prompt, excellent, efficient
Mr Hughes
Simply to confirm how impressed I have been at how quickly and promptly my application was dealt with. The ability to see how the matter was progressing via the web site was invaluable and enabled me to deal with further enquiries straight away.
Many Thanks
Mr Draper
I was impressed with the speed of the loan from first contacting MEM to actually receiving my cheque. The casetracker was really useful as I knew what was happening on my case every day and the rare occasions when I needed to speak to my Case Manager he was always very helpful and polite. Thanks again.
Miss Simpson
I have found Loanmakers really good. I cannot believe how quick and easy this has been. The staff have been very supportive, friendly and informative.
Mr & Mrs Gavaghan
I would like to thank you for the excellent way in which you handled my loan application, from the first person that I had contact with and I found her cheerful, helpful, informative and professional. Not once did I have to contact you to find out the progress of my loan and I found the whole experience stress free, easy and surprisingly quick, I will recommend your company to family, friends and colleagues, once again thank you.
Mr Dennis
I just wanted to say a big big thank you for all your help through the
process. I can honestly say I haven’t received a better update service from
anyone else in all my business dealings.
Miss Williams
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